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Digital Transformation Framework as a Core Value of Business Evolution

It is hard to imagine any business that is working in 2020 without software. They enable modifying the business culture, simplify processes, and improve performance. Technologies focus not only on advancing existing approaches but generating fresh ideas. The efficient digital transformation framework helps to adopt successful transformations. In this article, we’ll discuss how to use the digital framework. Besides, you’ll find out more about digital transformation technologies, benefits, and challenges.

List of the Content

WHAT IS A DIGITAL TRANSFORMATION FRAMEWORK

The digital transformation framework is a long-term strategy to enhance the business digitally. It should cover some approaches, technology innovations, and lots of research. That is a complex process of implementing digital transformation technologies. It involves the improvement of existing processes. Also, new solutions can replace them.

The digital strategy framework always requires effort, time, and efficient management. Business transformation comprises areas like operational processes, customer experience, and business models. Bringing these aspects into focus allows companies to succeed with different improvements.

  • better performance that ensures consistency and efficiency
  • business process improvement
  • high employees’ productivity
  • constant communication across all the business units
  • meeting customers’ expectations
  • coherent business strategies
  • User experience: Fulfillment of user needs provides a positive customer experience. It helps to keep customers loyal to your organization, services, and products.
  • Process management: Changes need some efficient tools to streamline daily processes. It is a great way to establish communication and collaboration on all the levels of the business.
  • Staff productivity: A digital framework also affects the productivity of the staff. It boosts performance, streamlines routine work, and shows new areas of improvement.
  • The company’s culture: Consistency helps to develop great relationships. Get engaged with both your employees and customers. It forms the basis for shared business values, attitudes, norms, and goals.
  • Digital technology implementation: The well-outlined strategy is a must-have here. Thus, digital transformation technologies allow businesses to cover all the necessary needs.

WHAT INDUSTRIES APPLY BUSINESS TRANSFORMATION FRAMEWORK

The digital transformation framework is an excellent opportunity to strengthen business positions. Companies can choose different tech approaches. Yet, they need to come up with the right implementation plan. Despite the industry specification, it covers similar goals. Efficient improvements provide considerable business benefits of digital transformation.

 

Industries are eager to adopt a digital business transformation framework. It allows them to strengthen their market positions. Let’s consider some of the leading industries here.

Media

 

This industry is changing rapidly. Media companies have to find new ways for contextualization and personalization. They work on content delivery using the latest tech innovations. Mobile and social extension transforms the media inevitably. This industry draws much attention to real-time content management. Instant access anytime and anywhere is one of the main goals. Constant insights across different channels and data analytics support the relevant user experience.

 

Retail

 

Dynamic approaches are in much demand among retailers. Thus, the efficient digital transformation strategy framework can outline new ideas for automation. The fastly-growing eCommerce industry is full of the latest innovations. Customers are already used to chatbots, voice assistants, eWallets. Moreover, digital transformation tools offer vast potential for brick and mortar stores. For example, IoT technology helps to improve in-store management and optimize product placement. It is a good idea to leverage predictive analytics. It becomes easier to personalize customer experiences in both physical and online shops.

 

Manufacturing

 

The technological revolution has dramatically influenced the manufacturing industry. Innovations have gone a long way: computer-aided manufacturing, big data, IoT, cloud computing. Manufacturers manage to improve productivity. Thus, they ensure production efficiency and increase profitability. Automated processes allow them to deliver products within the shortest timeframes. It leads to better business opportunities.

 

Healthcare

 

The digital transformation framework has a broad practice among healthcare providers. This industry is undergoing rapid changes driven by tech trends. With AI incorporation, medical practitioners get help with making diagnosis and surgery assistance. Patients can receive quality remote care through telemedicine. The recent trend – the Internet of Medical Things (IoMT) encourages the usages of wearables. Thus it advances the patient experience and new ways of providing care. Another thing is the security of healthcare data. Advanced technology approaches allow storage, exchange, and process it within all compliance regulations.

 

Fintech

 

New customer interaction models need the adoption of digital transformation tools. The Fintech industry supports user trust, safe data storage, and exceptional financial services. More and more banks start to switch to digital banking. Such technologies as AI and blockchain provide excellent solutions for them. They can overcome outdated approaches and pursue security strategies. Financial providers also draw their attention to working with big data. It supports client-focused practices and maintains data security.

 

Transportation

 

The technological revolution has dramatically influenced the manufacturing industry. Following the latest innovations, it has gone a long way. Computer-aided manufacturing, big data, IoT, cloud computing. Manufacturers manage to improve productivity. Thus, they ensure production efficiency and increase profitability. Automated processes allow them to deliver products within the shortest timeframes. It leads to better business opportunities.

 

Education

 

Educational institutions feel the necessity of a digital transformation framework. It has become a big challenge for this industry in light of the current situation. Though, they are fast with adopting the digital transformation implementation plan. For example, virtual and augmented realities can bridge the physical and digital worlds. eLearning integrations can unify the essential interactions between teachers, students, and educational institutions.

 

DIGITAL TRANSFORMATION IMPLEMENTATION PLAN

Leveraging our experience across different industries, we’ve compiled a list of implementation steps. Corporate digital transformation is a long-term process that requires planning and insights. Companies can spend years putting it into practice.

 

Initial business ideas are thoroughly analyzed and continuously improved. It helps to define the reasonable approaches across all business units. Following simple digitization guidance can result in complementary sequences. This guide provides you with tips on implementing a successful digital strategy framework.

   

Set up goals to work out a transformation strategy

 

The digital transformation framework outlines long-term perspectives. It improves the company’s processes, changes business environments, and enhances customer experiences. So, innovative business models enable effective task prioritization. All the improvements are completed step by step since tasks are explicitly targeted. A good idea is to set both short-term and long-term goals. Companies work towards similar goals like an increase in sales, customer engagement, better staff performance. Yet, it is great to stay more specific and define your goals in the following ways, for example:

 
  • provide clients with new ways of interacting with your business
  • increase sales up to 30%
  • increase the recurring sales rate by 25% in 12 months
  • get the maximum use of your data to gain insights into the target audience’s preferences

Assemble a digital transformation team

 

Don’t underestimate the role of a digital transformation team. Digital transformation requires an enormous amount of work for the team over an extended period. You need to assemble a group of stakeholders. Being responsible for one specific part of the business, they have a deep understanding of the domain. The digital transformation lead is the person who manages the digital transformation team. The knowledge about each chain of the organization allows him to see the big picture at the same time to define a general strategy.

 

The cross-functional team adopts new operating models and guides the company through digitization. You can either assemble the in-house digital transformation team or hire an external service provider. In both cases, you manage digital business transformation and seize unique opportunities. As for the team composition, we’ll consider it in a separate paragraph.

 

Decompose current operating models

 

Digital business transformation is way more than just making processes paperless. It has to fulfill business purposes. By decomposing current workflows and data management processes, companies have great opportunities for advancements. It encourages positive business environments, efficient interactions with customers, and continuous communication within your organization. It is an excellent foundation to ensure staff productivity and user satisfaction.

 

Break down all your workflows into steps and think of how the software can be organically implemented to enhance every step. Your field force workers get the paper list of orders to perform daily work. And you have a person responsible for calling them if the schedule is changed? It requires a lot of time and leaves space for human error. Provide them with a web portal where the orders are updated in real-time and allocate your resources effectively. That is how digital transformation will allow you to perform more orders daily and thus earn more money.

 

Enhance customer experience

 

Companies also have to rethink the way they interact with clients. It is quite essential to get your customers involved. Data-driven marketing has dramatically changed the relationship between customers and companies. Digital channels have supported new ways to do business and keep in touch. Good connections and customer feedback will provide fresh ideas for improvements. Web and mobile presence have already become standard practice.

 

Explore growth opportunities

 

The next step is to find different ways of advancing the business. Make sure to explore market opportunities. Rethink how to manage the internal processes. Find new channels to interact with customers. The digitally-enhanced company will adjust connectivity across all the business areas. Lacking these connections reduces chances to explore new business ideas. Growth opportunities arise frequently. Classic strategies supported by new approaches will ensure the smart plan execution.

 

Create a blueprint for changing business environments

 

Companies have to structure innovation processes. It shows how it is going to influence your business models. The detailed plan foresees how current internal workflows and customer interactions can be done with software or any other tech solution. It makes projections about business expectations and areas for improvements. A step-by-step guide provides you with data to base future judgments and choose the methods of implementing your goals.

 

Conduct a detailed analysis of improving current processes

 

The careful market examination provides valuable insights into building a digital transformation business framework. Analyze the current software and tech market offerings. Learn from your competitors. Consider the best market practices. That allows you to see how processes can be enhanced, what tasks can be automated or omitted, and what data can be collected or used. Realistic expectations are possible due to analyzing the data from all business fields. It ensures continuous work on efficient product and service delivery.

 

Define the required technology

 

With current technology market offerings, companies can take so many opportunities.

 
  • Web technologies
  •  
  • Cloud-based services
  •  
  • Mobile technologies
  •  
  • Innovative design
  •  
  • Big Data
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  • Internet of Things
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  • Robotics
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  • Artificial intelligence
  •  
  • Virtual reality and augmented reality
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  • Additive manufacturing
  •  

Define a timesheet and roadmap with the KPIs

 

Besides the review of business objectives, it is always essential to use a clear roadmap with timelines. Companies need to be rather specific here. KPIs help to measure your targets and improve performance. They provide the focus for both operational and strategic improvements in fixed terms. Moreover, useful KPIs draw attention to something that matters for the business. It can include revenue growth, customer engagement level, etc.

 

Execute the plan

 

The roadmap helps to divide a digital transformation framework into separate stages. That covers precise details on its implementation. Thus it allows companies to choose the right combination of approaches to execute the plan. Yet, the organization should be ready to change the initiatives if required. Forming the right business strategy, you can predict different options but choose the best one. The agile approach helps to keep businesses flexible and adaptive. It delivers operational effectiveness and decreases the level of risks.

 

IN CONCLUSION

There are only a few businesses that haven’t adopted innovative technologies. Want to keep up-to-date with advances and provide high-quality services? Then look for new solutions and effective ways to put them forward.

The digital transformation framework isn’t just a market trend. It provides vast opportunities for running a business. Thus, a digital transformation framework becomes an inevitable tool. It outlines the required steps and guides the organization through the digitization process.

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